Indian Railways has taken a bold step in enhancing passenger convenience by introducing an Automated Teller Machine (ATM) on the Panchvati Express, the first successful trial of its kind. The machine, part of the Innovative and Non-Fare Revenue Ideas Scheme (INFRIS), allows passengers to withdraw cash even while the train is moving. This initiative is a collaboration between the Bhusawal division of Indian Railways and the Bank of Maharashtra.The ATM was set up in an air-conditioned coach and is accessible to passengers from all 22 coaches on the train, connected through vestibules. In addition to cash withdrawals, passengers can also use the machine to order cheque books and receive account statements. The ATM will also be available to passengers of the Mumbai-Hingoli Jan Shatabdi Express, as it shares the same rake with the Panchvati Express, broadening the accessibility of this service. The trial, which took place on Tuesday, reportedly went well with the machine functioning smoothly throughout the journey. However, it did experience brief network issues between Igatpuri and Kasara, areas known for poor signal coverage due to tunnels and limited mobile connectivity. Ity Pandey, the divisional railway manager of Bhusawal, commented on the success of the trial, saying, “The results were good. People will now be able to withdraw cash while travelling. We will keep monitoring the performance of the machine.” Despite the successful trial, the initiative has sparked mixed reactions from netizens. Critics have questioned the practicality of introducing an ATM while basic facilities like toilets remain inadequate on trains. Some raised concerns about the security of the ATM, given the history of train-related crimes such as looting and arson. “How many hours before someone breaks into it?” one user remarked. To address safety, the ATM is equipped with a shutter system and is monitored by CCTV cameras around the clock. Railway officials have indicated that if the service proves popular, it may be expanded to other trains across the network. While the concept has faced skepticism, it reflects Indian Railways’ ongoing efforts to improve passenger services and diversify its non-fare revenue streams.
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