“Air India confirms that an incident of unruly passenger behaviour was reported to the cabin crew operating flight AI2336, from Delhi to Bangkok, on April 9, 2025,” an Air India spokesperson said.The crew followed all laid down procedures, and the matter has been reported to the authorities, it said.In addition to warning the unruly passenger, the airline said, its crew offered to assist an aggrieved passenger to take up a grievance with authorities in Bangkok, which was declined at the time.”The standing Independent Committee will be convened to assess the incident and determine the action, if any, to be taken against the unruly passenger,” the spokesperson said.Air India also said it continues to follow the SOPs as laid out by DGCA in such matters.
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