Here is what you need to know about the services affected in the country: Airlines Flight operations at Indira Gandhi International Airport in Delhi and other cities faced widespread disruption following the outage of Microsoft’s cloud services.Passengers are facing delays in check-in facility, boarding, and even cancellation of several flights, officials said. The outage has affected several airlines, grounding planes and disrupting flight operations at Delhi and Mumbai airports, they added.An Air India aircraft en route to San Francisco from Delhi Airport had to be diverted to Krasnoyarsk in Russia last night after the outage. Speaking on the issue, an Air India spokesperson said the Microsoft outage has affected the airline’s system and their priority is to evacuate the passengers as early as possible. “The airport (in Russia) is not well known and the passengers there are facing issues with immigration procedure. We have arranged a ferry aircraft to take them to the scheduled destination,” the official told TNIE.Meanwhile, at the Delhi Airport, the airlines are issuing handwritten boarding passes to the passengers, officials said. However, it is still unclear whether the immigration services are impacted due to the outage.The airlines are continuously updating passengers about the situation and issued travel advisories in this regard asking passengers to report early to the airports to avoid delay in check-ins.IndiGo said its systems across the network are impacted. “You may experience slower check-ins and longer queues. We are all hands on deck and are working relentlessly to restore stability and normalcy. Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly.”Akasa Airlines announced that some of its online services will be temporarily unavailable at the Mumbai and Delhi airports, saying,” Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable.”Spicejet said in a statement, “We’re currently facing a technical issue in providing updates on flight disruptions. Our team is actively working to resolve this issue. We regret for any inconvenience caused and will update you once the issue is resolved. Thank you for your patience and cooperation.”Banking According to media reports, some users have been complaining of disruptions in the online services of the State Bank of India, ICICI Bank, Bank of India, and HDFC Bank.However, the SBI has clarified that their systems are unaffected by the global outage.”We are all fine,” its chairman Dinesh Khara told PTI, when asked about the impact of the global outage.Applications According to media reports, several Microsoft applications including Microsoft 365, Microsoft Team, and Microsoft Azure have been affected by the outage. According to outage tracker website outage tracking website Downdetector, some users have also reported disruptions while using Instagram, Amazon and Gmail. Meanwhile, amid reports of disruptions in the functioning of stock exchanges in several countries, the National Stock Exchange (NSE) said it has not been impacted by the global outage of Microsoft systems. “NSE and NCL (NSE Clearing Ltd) are working normal today,” the exchange’s spokesperson said in a statement.The IT minister Ashwini Vaishnaw informed that the issue behind the outage has been identified and updates have been released to resolve it.
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